{"id":30972,"date":"2023-02-22T08:28:51","date_gmt":"2023-02-22T07:28:51","guid":{"rendered":"https:\/\/hu-care.ch\/shipments-and-returns\/"},"modified":"2023-02-22T08:28:51","modified_gmt":"2023-02-22T07:28:51","slug":"shipments-and-returns","status":"publish","type":"page","link":"https:\/\/hu-care.ch\/en\/shipments-and-returns\/","title":{"rendered":"Shipments and returns"},"content":{"rendered":"<article class=\"sections\" id=\"sections\" data-page-sections=\"6217f5ea525aee46bbccbea0\">\n<section data-test=\"page-section\" data-section-theme=\"\" class=\"page-section layout-engine-section background-width--full-bleed section-height--medium horizontal-alignment--center vertical-alignment--middle \" data-section-id=\"6217f5ea525aee46bbccbea3\" data-controller=\"SectionWrapperController\" data-current-styles=\"{ \"imageOverlayOpacity\": 0.15, \"backgroundWidth\": \"background-width--full-bleed\", \"sectionHeight\": \"section-height--medium\", \"customSectionHeight\": 10, \"horizontalAlignment\": \"horizontal-alignment--center\", \"verticalAlignment\": \"vertical-alignment--middle\", \"contentWidth\": \"content-width--custom\", \"customContentWidth\": 50, \"sectionTheme\": \"\", \"sectionAnimation\": \"none\", \"backgroundMode\": \"image\" }\" data-current-context=\"{ \"video\": { \"playbackSpeed\": 0.5, \"filter\": 1, \"filterStrength\": 0, \"zoom\": 0, \"videoSourceProvider\": \"none\" }, \"backgroundImageId\": null, \"backgroundMediaEffect\": null, \"divider\": null, \"typeName\": null }\" data-animation=\"none\">\n<div class=\"section-border\">\n<div class=\"section-background\"><\/div>\n<\/p><\/div>\n<div class=\"content-wrapper\" style=\" \">\n<div class=\"content\" style=\"width: 50%;\">\n<div class=\"sqs-layout sqs-grid-12 columns-12\" data-type=\"page-section\" id=\"page-section-6217f5ea525aee46bbccbea3\">\n<div class=\"row sqs-row\">\n<div class=\"col sqs-col-12 span-12\">\n<div class=\"sqs-block html-block sqs-block-html\" data-block-type=\"2\" id=\"block-35fd278d088cb35a97df\">\n<div class=\"sqs-block-content\">\n<h3 style=\"white-space:pre-wrap;\">Shipping<\/h3>\n<h4 style=\"white-space:pre-wrap;\">National delivery (Switzerland)<\/h4>\n<p class=\"\" style=\"white-space:pre-wrap;\">We trust La Poste to deliver our shipments. All our shipments are sent by registered mail against signature, within 10 working days after receipt of payment. However, exceptional conditions may result in delivery within 30 days.<\/p>\n<h4 style=\"white-space:pre-wrap;\">Damage due to transport<\/h4>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">When you receive the package, please examine the goods carefully and report any damage to us as soon as possible.<\/p>\n<h4 style=\"white-space:pre-wrap;\">International delivery<\/h4>\n<p class=\"\" style=\"white-space:pre-wrap;\">At this time, we do not ship internationally. We assume that there are other dealers in your country who offer our products and that it is more environmentally friendly to use them. You can always contact us if you have any questions, we will be happy to answer you.<\/p>\n<\/div>\n<\/div>\n<div class=\"sqs-block horizontalrule-block sqs-block-horizontalrule\" data-block-type=\"47\" id=\"block-yui_3_17_2_1_1645799920063_3909\">\n<div class=\"sqs-block-content\">\n<hr>\n<\/div>\n<\/div>\n<div class=\"sqs-block html-block sqs-block-html\" data-block-type=\"2\" id=\"block-yui_3_17_2_1_1645799920063_3969\">\n<div class=\"sqs-block-content\">\n<h3 style=\"white-space:pre-wrap;\">Return conditions<\/h3>\n<h4 style=\"white-space:pre-wrap;\">Return shipping costs<\/h4>\n<p class=\"\" style=\"white-space:pre-wrap;\">We want you to be happy to receive our products. However, it is possible that you are not satisfied with them and, in this case, it is possible to return them to us according to the conditions below.<\/p>\n<h4 style=\"white-space:pre-wrap;\">Return time<\/h4>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">The return of the goods must be made within 14&nbsp;days.<\/p>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">The return period starts from the date of shipment or collection. The date of the postmark or personal return is the official date.<\/p>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">In the following cases, we unfortunately cannot offer a trade-in&nbsp;:<\/p>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">damaged items (except for shipping damage);<\/p>\n<\/li>\n<li>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">product cannot be returned in its original packaging;<\/p>\n<\/li>\n<li>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">missing accessories ;<\/p>\n<\/li>\n<li>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">FOOD;<\/p>\n<\/li>\n<li>\n<p class=\"sqsrte-large\" style=\"white-space:pre-wrap;\">open items.<\/p>\n<\/li>\n<\/ul>\n<h4 style=\"white-space:pre-wrap;\">Reimbursement<\/h4>\n<p class=\"\" style=\"white-space:pre-wrap;\">To the extent that the product can be returned, the following refund rules apply.<\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\">Full refund at purchase price&nbsp;:<\/p>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\" style=\"white-space:pre-wrap;\">the item is still in its original unopened and undamaged packaging,<\/p>\n<\/li>\n<\/ul>\n<h4 style=\"white-space:pre-wrap;\">Return shipping costs<\/h4>\n<p class=\"\" style=\"white-space:pre-wrap;\">Shipping costs for returning items are generally at the sender&#8217;s expense.<\/p>\n<\/div>\n<\/div>\n<div class=\"sqs-block spacer-block sqs-block-spacer sized vsize-1\" data-block-type=\"21\" id=\"block-e53863ed84e6690d9ab5\">\n<div class=\"sqs-block-content\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Shipping National delivery (Switzerland) We trust La Poste to deliver our shipments. All our shipments are sent by registered mail against signature, within 10 working days after receipt of payment. However, exceptional conditions may result in delivery within 30 days. Damage due to transport When you receive the package, please examine the goods carefully and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30972","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipments and returns - Hu Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hu-care.ch\/en\/shipments-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipments and returns - Hu Care\" \/>\n<meta property=\"og:description\" content=\"Shipping National delivery (Switzerland) We trust La Poste to deliver our shipments. 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